Last updated: December 31, 2018
Unboxed Brands, LLC ("us", "we", or "our") operates http://www.UnboxedBrands.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is relevant for business services and operations.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.
Intellectual Property Rights.
Other than content you own, which you may have opted to include on this Website, under these Terms, [UNBOXED BRANDS, LLC] and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.
You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,
You are expressly and emphatically restricted from all of the following:
publishing any Website material in any media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is, or may be, damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
using this Website to engage in any advertising or marketing;
Certain areas of this Website are restricted from access by you and [UNBOXED BRANDS, LLC] may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.
Content shall mean any audio, video, text, images or other material displayed on this Website. With respect to Unboxed Brands Content, by displaying it, you grant [UNBOXED BRANDS, LLC] a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Media includes all emails submitted by firstname.lastname@example.org, our online client portal, and Google Drive. Marketing Proposals, Client Emails, and text correspondence considered are considered proprietary client facing documents and text and should not be shared or redistributed in ANY manner. Items are sent to their sole viewer and should not be reproduced due to intellectual property infringement. Violations will be addressed accordingly.
[UNBOXED BRANDS, LLC] reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.
This Website is provided “as is,” with all faults, and [UNBOXED BRANDS, LLC] makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.
Limitation of liability.
In no event shall [UNBOXED BRANDS, LLC], nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and [UNBOXED BRANDS, LLC], including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent [UNBOXED BRANDS, LLC] from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms.
[UNBOXED BRANDS, LLC] is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
[UNBOXED BRANDS, LLC] shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Client Facing Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by Unboxed Brands, LLC (hereinafter referred to as Unboxed Brands) and in the event of any dispute are governed by the laws of Alaska.
All work is carried out by Unboxed Brands on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by Unboxed Brands on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Unboxed Brands, unless specifically agreed in writing.
At the time of proposal, Unboxed Brands will provide the customer with a written estimate or quotation by email. These Terms and Conditions can be read at any time on the Unboxed Brands website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Unboxed Brands.
Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept our terms and conditions, or an email acknowledging acceptance of the quotation.
For the avoidance of doubt, the Unboxed Brands Terms & Conditions are what govern the job, not any conditions on the customer’s purchase order.
Charges for design services to be provided by Unboxed Brands will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials.
We will supply proofs and PDF files as appropriate for printing, or other graphic files as detailed in the job scope or request.
Charges for design work do not cover the release of our copyright design source files, including but not restricted to indd, psd, AI, png, fla or other source files or raw code; if the Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or ‘buy-out’ charge.
Charges for Other Services
Charges for any additional services requested during the project that are over and above the estimated time or out of scope, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
The customer will be provided with an Approval Form or Proof Email, and an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form or signify approval by email to Unboxed Brands.
Any invoice queries must be submitted by email within 14 days of the invoice date.
Accounts which remain outstanding for 30 days after the date of invoice, will incur late payment interest charge at the Bank of England Base Rate plus 8% on the outstanding amount from the date due until the date of payment.
Payments may be made by online transfer, credit card (Visa, Mastercard) or Debit Card.
Payments made by check must be previously agreed and may be subject to an administration charge. Checks should not be sent in regular mail unless sent recorded delivery.
Publication and/or release of work done by Unboxed Brands on behalf of the client, may not take place before cleared funds have been received.
Returned checks will incur an additional fee of $50 per returned check. Unboxed Brands reserves the right to consider an account to be in default in the event of a returned check.
An account shall be considered default if it remains unpaid for 30 days from the date of invoice or following a returned check. Unboxed Brands shall be entitled to remove Unboxed Brands’ and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.
Removal of such materials does not relieve the customer of its obligation to pay the due amount.
Customers whose accounts become default agree to pay all Unboxed Brands ‘s reasonable legal and accounting expenses and third-party collection agency fees in the enforcement of the debt and these Terms and Conditions.
Copyrights and Trademarks
By supplying text, images and other data to Unboxed Brands for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
Any artwork, images, or text supplied and/or designed by Unboxed Brands on behalf of the customer, will remain the property of Unboxed Brands and/or its suppliers unless otherwise agreed in writing. A license for use of the copyright material is granted to the customer solely for the project defined in the scope or request and not for any other purpose.
The customer may request in writing from Unboxed Brands, the necessary permission to use materials (for which Unboxed Brands holds the copyright) in forms other than for which it was originally supplied, and Unboxed Brands may, at its discretion, grant this and may charge for the additional usage. Such permission must be obtained in writing before any of the aforesaid artwork, images, text, or other data is used.
Any software, code, plugin or other third-party material used in a web or digital project remains the property of the creator and any ongoing license fees or fees for upgrades are the responsibility of the client, not Unboxed Brands.
By supplying images, text, or any other data to Unboxed Brands, the customer grants Unboxed Brands permission to use this material freely in the pursuit of the design.
Should Unboxed Brands, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Unboxed Brands to remove and/or replace the file on the site.
The customer agrees to fully indemnify and hold Unboxed Brands free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.
The customer also agrees that Unboxed Brands holds no responsibility for any amendments made by any third party, before or after a design is published.
Any design, copywriting, drawing, idea or code created for the customer by Unboxed Brands, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of Unboxed Brands and any of its relevant sub-contractors.
All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.
Unboxed Brands will not be held responsible for any and all damages resulting from such claims.
Unboxed Brands is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold Unboxed Brands responsible for any such loss or damage.
Any claim against Unboxed Brands shall be limited to the relevant fee(s) paid by the customer.
The client agrees to Unboxed Brands’ definition of acceptable means of supplying data to the company.
Text is to be supplied to Unboxed Brands in electronic format as standard text (.txt), MS Word (.docx) or via e-mail / FTP or shared folder.
Images which are supplied in an electronic format are to be provided in a format as prescribed by Unboxed Brands via e-mail / FTP. Images must be of a quality suitable for use without any subsequent image processing, and Unboxed Brands will not be held responsible for any image quality which the client later deems to be unacceptable.
Unboxed Brands cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration of images
Design Project Duration
Any indication given by Unboxed Brands of a design project’s duration is to be considered by the customer to be an estimation. Unboxed Brands cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by Unboxed Brands for the initial payment or by date confirmed in writing by Unboxed Brands.
Rights of Access for Website Construction
The client agrees to allow Unboxed Brands all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords.
The customer also agrees to allow Unboxed Brands access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.
The customer agrees to supply Unboxed Brands with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.
Design Project Completion
Unboxed Brands considers the design project complete upon receipt of the customer’s signed Approval form or signoff email. Other services such as printing, display panel production, filmwork, website uploading, publishing etc. either contracted on the client’s behalf constitute a separate project and can be treated as a separate charge.
Website design only
Unboxed Brands require that a template is approved by the customer before coding of a site commences. Once the template(s) for the web site are approved by the customer, coding will commence; any changes to navigation items, colors, structure or content that require changes to the template will incur an additional charge.
Once web design is complete, Unboxed Brands will provide the customer with the opportunity to review the resulting work. Unboxed Brands will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to Unboxed Brands by e-mail.
UNBOXED BRANDS will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
Unboxed Brands offers a limited hosting services through an out-sourced virtual server. Unboxed Brands does not guarantee continuous service and will accept no liability for loss of service, whatever the cause.
Unboxed Brands may request that clients change the type of hosting account used if that account is deemed by Unboxed Brands to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website. Fees for hosting on Unboxed Brands’ virtual server are due at the commencement of any period of service and are non-refundable.
Fees due to third party hosting organizations are the responsibility of the client and Unboxed Brands are not liable for their payment, nor for the renewal of domain names, which are the sole responsibility of the customer / domain owner.
Unboxed Brands cannot guarantee the availability of any domain name. Where Unboxed Brands is to register a domain name on behalf of a client it will endeavor to do so but the client should not assume a successful registration.
Search Engine Submission
Due to the infinite number of considerations that search engines use when determining a site’s ranking, Unboxed Brands cannot guarantee any particular placement. Acceptance by any search engine cannot be guaranteed and when a site is accepted, the time it takes to appear in search results varies from one search engine to another. Rankings will also vary as new sites are added. Unboxed Brands recommend that customers use a professional SEO company and are happy to provide details of such companies but accept no responsibility for their services.
The customer agrees to allow Unboxed Brands to place a small credit on printed material exhibition displays, advertisements and/or a link to Unboxed Brands own website on the customer’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.
The customer also agrees to allow Unboxed Brands to place websites and other designs, along with a link to the client’s site on Unboxed Brands’ own website for demonstration purposes and to use any designs in its own publicity and portfolios.
Rights of Refusal
Unboxed Brands will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Unboxed Brands also reserves the right to refuse to include submitted material without giving reason. In the situation where any images and/or data that Unboxed Brands does include in all good faith, and subsequently discovers is in contravention to such Terms and Conditions, the customer is obliged to allow Unboxed Brands to remove the contravention without hindrance, or penalty. Unboxed Brands is to be held in no way responsible for any such data being included.
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, Unboxed Brands will need formal notification in writing to the company’s postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Unboxed Brands within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
Unboxed Brands makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Unboxed Brands will not be held responsible for any and all damages resulting from products and/or services it supplies. Unboxed Brands is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold Unboxed Brands responsible for any such loss or damage. Any claim against Unboxed Brands shall be limited to the relevant fee(s) paid by the customer.
Unboxed Brands reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. Unboxed Brands will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
Unboxed Brands and its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. Unboxed Brands recommend that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Unboxed Brands reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Terms and Conditions and Quotation
The placement of an order for design and/or any other services offered by Unboxed Brands, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.UnboxedBrands.com.
An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and Unboxed Brands.